FAQs

ikigii is the first app in the region that integrates the crypto world and traditional banking into a single dollar and crypto account, with an intuitive, fast and secure experience. With ikigii you can buy, sell, send and receive Bitcoin, Ethereum, USDC and USDT, and convert them to dollars — or vice versa — in a matter of seconds. In addition, you get a Visa Debit card and a savings account with 4% annual interest.

Download ikigii on the App Store and Google Play in Panama (coming soon in more countries) and follow the steps to create your account.

It is currently available in Panama, and will soon be available in more countries. In the meantime, open your Crypto-Friendly account and access the same benefits.

Regardless of your nationality or place of residence, you can have ikigii.

On ikigii you can trade the following cryptocurrencies: BTC, ETH, USDC and USDT. For transactions with ETH, USDC and USDT, the ERC20 network is used, for BTC transactions, the bitcoin (BTC) network is used.

For the time being, ikigii does not offer the option of making direct exchanges between users (P2P).

You can buy, sell, send and receive BTC, ETH, USDT and USDC. In addition, you can convert your cryptos to dollars and live in seconds. You'll see your updated balances for each cryptocurrency and the movement history.

You can make transfers between your own accounts or to third parties within Towerbank and to other banks in Panama or outside Panama. In addition, you can convert your dollars to crypto and live in seconds. You'll see your updated balances for each account and the movement history.

The 2% spread is maintained in both transactions. There are no charges for using the application.

The limit will depend on the financial profile assigned to you, depending on the income you declare in your application and the amount of your investments in crypto.

There are no account maintenance costs, and sending your debit card is free. The use of the Soft Token for transactions has an annual cost of $10.70 USD, and the annual cost of the Debit card is $26.75 USD.

To activate your account, an initial deposit of $200 USD or its equivalent in crypto is required.

To receive funds in dollars or euros in your account, visit this information:
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The debit card has an annual cost of $26.75 USD. Additionally, fraud insurance for $3.00 USD + taxes (7%) per month will apply.

Your debit card should arrive at your home within 10 business days after opening your account. If that time has passed and you still haven't received it, please let us know.

Contact us immediately on our service channels to guide you.

Yes, with your debit card you can withdraw dollars at any ATM that accepts Visa, no matter where you are in the world. And if you're in Panama, ATM withdrawals are totally worth it! gratis!